Knowledge Base

Organizing and accessing information

As your business expands, organization of information takes on growing importance.
Whether it's parts lists or complex performance tables, there are many types of
information you use over and over again. An online or in-house knowledge
base will help your parts team or technical support staffs provide quick answers
for customers. You may even choose to give your customers or subcontractor
direct online access to this information.

To make a knowledge base effective, you need to store accurate information,
you need to have a system to retrieve it, and you need to be able to update it.
You also need to control access and regulate data versions.
We know about designing and maintaining business knowledge bases.
We know how to both create and control information access.
Can we help with yours?

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